Well, we're back.
We think.
We've been through umpteen phone calls and 3 service calls but it looks like it's finally working.
A laundry list of excuses:
*bad modem
*wrong power cord for new modem
*service 'off'
*forgot to reprogram service for the new modem
*splitter on line for cable was interfering (been there for 2+ years since we switched to satellite)
*bad wiring before the modem
and my favorite:
'We don't know what's going on.'
We even replaced our wireless router somewhere along the way. Is there anything else left to replace?!?!?
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